When Coaching within Organisations I approach the process in much the same way as I do Coaching individuals. The clients are after all people. The issues that a Coach can help with are to a large extent about people performing to their best. This involves a breaking down of challenges into manageable chunks and then directing energy to maximize results in the way that is desired.
All of the techniques used for Adults can be used with individuals in Organisations . When I talk about organisations I mean any group of people working towards a common goal.
In addition, work with businesses nearly always involves helping small or large groups to work together more effectively. This involves clarification of visions and values for the organisation; the development of understanding between individuals; and the improvement of communication.
One of the tools that I use is the DISC model of work style preferences. I have been involved in most of the different types of personality profiling and DISC is the one that I find is the easiest to get benefit from. It is simple to understand; quick to profile individuals; and clear in terms of the significance of how our own style interacts with people of different styles.
It has been my experience that the most effective organisations are those where everyone involved has a clear understanding and agreement about the values and direction of the group. When everyone is pulling in the same direction the harmony of the group produces amazing results. Work seems easy, challenges are fun, and the main reward is the privilege of turning up each day. People are effortlessly happy. External team building exercises seem like a strange unnecessary thing. Staff turnover goes down, job satisfaction goes up.
I spent 14 years working in the Financial Services sector, with roles ranging from personal banking relationships, through small businesses and large corporates, project finance, business re-design and change management projects, and finally risk management in investment banking. Since then I have been involved in managing the business and financial aspects of schools and charities.
The areas where I can help your business:
- Team building: old fashion speak for helping the members of your team to communicate better and work more effectively. Outcomes are a happier, more stable and more productive work force.
- Staff development: Coaching is very effective at helping people be the best they can. This could help them manage stress at work or become more effective at delivering specific projects. Both of these have a significant positive impact on the health and prosperity of your organisation.
- Vision development: As I mentioned above, the most important aspect of any organisation is the clarity and buy in around your vision. The founders of an organisation normally feel and hold their original vision, but over time this needs to evolve and be re-established amongst all of the stake holders. I can help to draw out what the organisations values and mission are, and help your organisation explore and develop a common understanding of your vision. The outcome is a significant improvement in staff morale, reduction in conflicts, increase in productivity and events of spontaneous creativity.
- Conflict resolution: Successful organisations are made up of a complex mixture of individuals, often with very different working styles and motivations. These can sometimes result in personal and professional conflicts. I can help to clarify the causes of differences and work to turn what appear to be insurmountable frictions into mutually supportive strengths.
- Staff Wellbeing: organisations are becoming increasingly aware of how important it is to pay attention to staff Wellbeing. We have all experienced the negative effects of stress and unhappiness on our ability to be our best at work and home. The negative effects of being off balance impact on all aspects of our lives. It makes good business and human sense to provide staff with a mechanism to help them manage their Wellbeing. This can sometimes be done internally, but in my experience the most effective and comfortable mechanism is to provide access to an external, impartial, and confidential service, ideally Coaching.